FAQ

Is it necessary to register an account to make a purchase

Yes and this will give you piece of mind. Registering an account (or using) an account during the purchasing process will make a couple things easier for you, for example:

  • - keeping track of your order's delivery status
  • - upgrading, modifying, or changing your order
  • - account holders are eligible for DIAMOND DISCOUNTS and PROMOTIONS when available
Which shipping providers do you use?

We rely on a global network of shipping carriers as well as local postal services to get your order to your doorstep as soon as possible:

  • - USPS- United States Postal Service
  • - UPS - United Parcel Service
  • - Fedex - Federal Express Shipping Service
  • - DHL - DHL Express-international shipping specialists
How long it will take to receive my Custom Gold Grillz?

Diamond Gold Grillz manufacturing time will vary, depending on the complexity of the custom gold grill and/or product. The average manufacturing time is 5-7 business days after your mold has been received and processed. Please allow an additional day for processing molds when shipping them back to us:

  • - please be patient during the manufacturing process. We are working diligently as we maintain the highest level of quality
  • - these times are estimates, longer periods of time during holidays and unforeseen circumstances may arise
  • - while in production your one of a kind Diamond Gold Grill and/or Custom Piece is receiving lots of time and labor put into it from our dedicated employees
How long will take to receive my custom Diamond Pendant?

Diamond Gold Grillz manufacturing time will vary depending on the size and complexity of the custom pendant. The average manufacturing time for pendants is 14-21 business days after approval of final 3D rendering:

  • - Once your custom pendant order is placed we will start our 3D Design process. Initial design concept will take 7-10 business days
  • - Please be patient if your custom pendant requires lots of stone setting and finish work
  • - these times are estimates, longer periods of time during holidays and unforeseen circumstances may arise
Do you offer any kind of discounts?

YES WE DO, once your registered and/or join our mailing list you will be eligible and notified for DIAMOND DISCOUNTS and PROMOTIONS available:

  • - Discounts and promotions vary by season, marketing campaigns and promotional advertisements from Diamond Gold Grillz marketing department
Do you accept international orders?

Yes Diamond Gold Grillz accepts orders internationally and from all Continental United States:

  • - Diamond Gold Grillz ships Globally. International carriers are picked based on insurance and delivery requirements
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